Your privacy matters to us

Overview

NRNY Consulting, LLC ("NRNY Consulting," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.nrnyconsulting.com, contact us, subscribe to our communications, attend our events, or take part in our consulting, training, and career readiness programs, and how we use and protect that information.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit information to us.

Information We Collect

Information you give us

• Contact and inquiry details: name, email address, phone number, organization name and type, the services you are interested in, and anything you include in your message.
• Newsletter and event sign-ups: name and email address, and any registration details you provide for workshops, trainings, or events.
• Client engagement information: business contact details, billing information, and organizational documents or data you share with us so we can deliver our services.
• Program participant information: for workshops and coaching, information such as name, school or organization, and feedback or evaluation responses.

Information collected automatically

When you visit our website, we or our service providers may automatically collect technical information such as your IP address, device type, operating system, browser, language, time zone, approximate location (city or country), referring website, pages viewed, and the date and time of your visit. If you subscribe to our emails, we may also collect whether you open messages or click links.

Information from social media

If you interact with us through social media platforms such as LinkedIn, Facebook, or Instagram, we may receive information such as your public profile name or handle, according to your settings on that platform.

How We Use Your Information

• To respond to your inquiries and schedule discovery calls.
• To provide, manage, and improve our consulting, training, and coaching services.
• To send newsletters, event invitations, and updates you have opted in to receive.
• To process invoices and payments.
• To understand how visitors use our website so we can improve its content and performance.
• To evaluate the effectiveness of our programs, using aggregated or de-identified data wherever possible.
• To comply with legal obligations and protect our rights and the safety of others.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only in these limited situations:

• Service providers: trusted vendors who help us operate our business, such as website hosting, email delivery, scheduling, payment processing, and analytics. They may use your information only to perform services for us.
• With your permission: when you ask us to or agree to it, for example sharing program outcomes with a sponsoring school or organization.
• Legal reasons: when required by law, subpoena, or to protect our rights, property, or safety, or that of others.
• Business changes: in connection with a merger, sale, or transfer of our business, subject to this policy.

Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences and understand site traffic. We may use analytics tools, such as Google Analytics, that collect information about how you use our site. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not work as intended if you do. You can learn about opting out of Google Analytics at tools.google.com/dlpage/gaoptout.

If we use advertising or retargeting tools (for example, through Google or Meta), you can adjust your ad preferences in those platforms' settings.

Email Communications

We send marketing emails only to people who have opted in, attended our events, or are current or past clients. Every marketing email includes an unsubscribe link, and you can opt out at any time by clicking it or emailing us. We will still send messages related to services you have requested, such as scheduling or invoices.

Youth and Student Privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

When we deliver career readiness workshops for students and young people, we typically do so in partnership with schools and youth-serving organizations. In those programs, we collect only the minimum information needed to deliver and evaluate the program, follow the partner organization's privacy and consent requirements, and never use student information for marketing. Where student education records are involved, we handle them in line with applicable laws such as FERPA and New York Education Law § 2-d, and the terms of our agreement with the partner.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect personal information, consistent with New York's SHIELD Act. These include limiting access to those who need it, using secure and reputable service providers, and using encrypted connections where available. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a data breach affecting your personal information occurs, we will notify you as required by law.

How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this policy, such as providing services, maintaining business and tax records, and meeting legal obligations. When it is no longer needed, we securely delete or de-identify it.

Your Privacy Choices and Rights

You may contact us at any time to:

• Ask what personal information we hold about you;
• Request that we correct or update your information;
• Request that we delete your information, subject to legal or contractual exceptions;
• Opt out of marketing communications.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or other U.S. state privacy laws. If you are located in the European Economic Area or United Kingdom, you may have rights under the GDPR, including access, correction, deletion, restriction, portability, and objection to processing, and the right to lodge a complaint with your local data protection authority. Where the GDPR applies, we process your information based on your consent, to perform a contract with you, or for our legitimate business interests.

We will respond to verified requests within the time required by applicable law, and we will not discriminate against you for exercising your rights.

Third-Party Links

Our website may link to other websites, such as partner organizations or social media. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or the law. When we do, we will post the updated policy on this page and change the effective date above. Your continued use of our website or services after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact:

NRNY Consulting, LLC
New York City
Email: nadira.ramcharan@nrnyconsulting.com